How to be the perfect Tenant

• Make your payments on time and if you can not notify your agency/landlord
• Notify our agency/landlord about any repairs that needs to be done
• Keep noise levels to the minimum to avoid conflict with neighbours
• Give your notice in advance when you want to move out
• Don’t damage the property, look after it as your own
• Comply with the conditions of the tanancy or lease
• Follow the rules of the property
• Do not be demanding

6 Powerful tips on keeping a good Tenant

1. Be Responsive
If a tenant calls you regarding a problem, respond and attend to the problem as soon as possible. Do not ignore their calls, it only makes matters worse and the tenant will feel neglected and ignored. Keep the tenants updated on the problem solving and arrange times for when problem solving suits them. Make sure you also have a backup plan when you are not available.

2. Find ways to please the Tenants
Remember, you are not doing them a favour by having them rent your property in this kind of market, it is them doing you a favour so treat them as your customers. Go that extra mile to please them. It pays off at the end of the day. Give a small house warming gift to make them feel welcome and maybe send them a R100 Christmas gift card. It shows you care.

3. Use quality materials and appliances
Your property should be top quality. At the end of the day, your tenant will be paying for quality and they tend to stay longer in a place they can be proud of. Make sure you use top quality materials to keep them satisfied and proud tenants.

4. Perform regular maintenance
Perform yearly maintenance and do inspections. It will show you care. Do not wait for the tenant to let you know how things are going. Put some effort in from your side. Keep in touch with them on a regular basis but don’t invade their privacy.

5. Be meticulous about choosing other tenants
Make sure you do a proper background check. If you feel uncomfortable with the tenant, make sure you don’t accept them. It is you that will deal with them so be careful.

6. Honour the contract
If you don’t do what your contract says, you will lose your tenant. Make sure your tenant understands everyhing in the contract and make sure they have a copy. There are other things, big or small, that can make your tenants stay and renew their contracts. It often pays to go that extra mile.

5 Powerful tips on finding a good Tenant

1. Know your competition
Tenants are looking at a wealth of information that contains the entire inventory of properties for rent including prices, photos, virtual tours and more. The more information you provide to a tenant, the better results. Always be honest. Always price your property competitively and present it better than your competition.

2. Internet "Curb appeal"
Today, more and more tenants go straight to the internet searching for that perfect property. Some tenants are securing leases prior to ever physically seeing the property. That is why it is important to present your property to rent as if it is the only time they are going to see it. Your property should stand out from your competitors and securing the right tenant.

3. Maximize your exposure
Promote your property through frequent communication with top performing high rise agents and executive head hunters. Keep your advertising methods on top of your competitors and in front of people browsing the internet. Make sure your advertising is easy to find.

4. Respond quickly to enquiries
The technology of today makes it easier to respond to enquiries as soon as possible. Your potential tenant is scanning through hundreds of properties and will quickly forget about yours if you do not respond quickly enough.

5. Be available.
Always make sure that you will be available to show the property to the tenant when they want to see it. Make time, put in some effort. It pays off. Make sure the property is in good condition as first impressions are very important. Be friendly but also be picky on your tenants as you only want the best tenant for your property.